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Protecting your privacy and personal information is important to Creation. By using our website and services you agree to the use of the data that we collect in accordance with this privacy policy. We collect the minimum amount of personal information about you via our website but it is required in order for us to contact you regarding our services. This policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected:
We may collect any or all of the information that you give us depending on the type of interaction we have with you. This can include your name, address, telephone number, fax number and email address. Other information such as floor size and project are also collected via our website.

Information Use:
We use the information collected primarily to process the reason for which you visited our website. The personal data collected on our website will only be used without your consent for contract fulfilment and to process your enquiries. Your personal data will be kept on records permanently and held securely should you contact us again at a later date. Furthermore, your data shall only be used for our own marketing purposes if you have given us your prior consent to do this. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information.

Use of Cookies:

What are cookies?
Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most websites use cookies.

What cookies are used on this website?
The cookies used on this website can be grouped into the following categories:
Essential – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website.
Google Analytics – these cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Social Sharing – We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a product advertised on our website.

How can I reject or opt out of receiving cookies?
If you want to reject cookies we use from this website you will need to delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit www.allaboutcookies.org Please be aware that disabling cookies may impact the functionality of this website.

Disclosing Information:
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy:
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us:
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you please email emma@creationflooring.co.uk. You can also correct any factual errors in that information or require us to remove your details from any list under our control.

May 2018 version